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Rackspace.com8.0
rating: 8, reviews: 12
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Rackspace.com is a hosting platform that has received mixed reviews from customers. Some customers praise the company for its exceptional customer support and impressive speed and dependability. They particularly recommend Rackspace for corporate clients who require multiple servers, as the platform offers excellent security measures and ensures two-factor authentication for logins. These customers believe that the higher cost of Rackspace is justified for the reliable platform and uptime it pro .. Read more »vides.
However, other customers have expressed dissatisfaction with Rackspace's customer support, describing it as inefficient and unreliable. They also find the pricing plans to be costly, although they acknowledge the decent internet speed and the website's dependability. These customers moderately recommend Rackspace, highlighting the excellent security measures but cautioning about its drawbacks.
There are also customers who have had long-term relationships with Rackspace but have seen a decline in the quality of service over time. They claim that the customer support has deteriorated significantly, with slow response times to emails and inadequate phone support. These customers advise against using Rackspace for new services.
Despite the mixed reviews, there is a consensus that Rackspace is a top-notch cloud hosting provider, particularly known for its OpenStack cloud services. It is praised for its exceptional performance in terms of speed, uptime, and security. Some customers also appreciate that Rackspace adheres to OpenStack standards without adding too many proprietary interfaces. However, there are concerns about the technical support, with some customers finding it inadequate.
Overall, Rackspace is seen as a reliable hosting company with optimized servers for speed and dependability. While it may have some drawbacks in terms of customer support and pricing, it continues to improve and offers a solid hosting option for various needs.Reviews on Rackspace.comRackspace was previously an excellent resource and their customer support was impressive. However, it appears that as they have expanded, they have struggled to meet their clients' requirements. Considering the cost, their speed and dependabilit .. Read more »y should be significantly improved. In my opinion, they are comparable to GoDaddy - costly without a valid justification.The customer support is inefficient and not very reliable. Their pricing plans are costly, although the internet speed is decent. The website is dependable, and the security measures are excellent. It can be moderately recommended. RackSpace is the most exceptional hosting platform I have ever used. It is our preferred choice for our corporate clients who operate multiple servers, particularly in the Financial Institutions sector. These clients typically require a Development S .. Read more »erver, a Staging Server, and a Production/Live Server.
The maintenance sessions are scheduled by Rackspace support and we are responsible for conducting regression testing after each maintenance and upgrade. When it comes to security, Rackspace ensures that all logins require two-factor authentication and VPN access to the servers requires RSA key fob authentication. This level of security is essential for our enterprise clients.
Although the service comes at a higher cost, it is well worth it for clients in the corporate sector. If you are in need of a reliable platform with excellent uptime for one or more servers, I highly recommend Rackspace.I have utilized RackSpace for my clients who required dedicated servers for their websites. While they may appear to be costly, their prices are comparable to other providers considering the services offered. I have consistently experienced reliable .. Read more »speeds, and although the support provided was average, it was satisfactory. Furthermore, the hardware in the dedicated servers I utilized was flawlessly configured, and I have been satisfied with their performance. RackSpace is just one of the few companies I rely on for dedicated servers for my most significant clients' websites.We have been utilizing Rackspace for over a year and are extremely pleased with the service they provide. We decided to give their Managed Cloud solution a try because it seemed ideal for our project. The Rackspace team was very helpful during the in .. Read more »itial setup, configuring the server and guiding us through the control panel. Being a first-time server user, I was impressed with the onboarding process and gained valuable knowledge about administration tasks. Creating new accounts, setting up emails, and configuring modules was effortless with just a few clicks. Our server has been running smoothly with minimal issues. Although Rackspace may be a bit expensive, it is definitely worth the cost.Rackspace was satisfactory initially, but their quality has declined gradually. The dependability and swiftness remain satisfactory, however, you must possess the capability to manage fundamental tasks independently. I have been a customer of RackSpace for a long time. Initially, their support was excellent, but over time, it deteriorated significantly. Their customer service is generally poor, with only a few occasional support representatives providing satisfac .. Read more »tory assistance. It takes an incredibly long time to receive a response to emails, and their phone support is also lacking. Although their service may have been good in the past, I would advise against using them for any new services.Rackspace provides a range of hosting options, along with additional services like CRM and BI. However, their prices are generally high and their support is not very satisfactory. This hosting is primarily favored by traditional and cautious corporat .. Read more »e businesses that are not very technologically advanced. While they may have been a frontrunner in the past, there are now superior and more cost-effective alternatives available.Rackspace is highly regarded as a top-notch cloud hosting provider, renowned for their initiation of the OpenStack project. They are an excellent option for those in need of OpenStack cloud services or seeking to host numerous websites. Their perform .. Read more »ance in terms of speed, uptime, and security is exceptional, and their pricing is reasonably affordable.Rackspace is the traditional and original OpenStack cloud, and I have found it to be a suitable choice for enhancing my own private OpenStack cloud in a hybrid cloud configuration. Rackspace adheres to the OpenStack standards without adding too many .. Read more »proprietary interfaces, which is expected as they are the creators of the OpenStack project. The technical support may be slightly inadequate, but the reliability and pricing are satisfactory. Additionally, the speed and security are excellent, and I have no complaints in that regard. I have been a loyal user of Rackspace for a long time, and it continues to improve.I have utilized Rackspace on multiple occasions, particularly their managed cloud hosting option, and I must say their service is excellent. The speed, pricing, and support are all very impressive. However, the interface is slow and if you opt for th .. Read more »e unmanaged plan, they may not provide assistance for significant problems.Rackspace is an exceptional hosting company that we have had the pleasure of collaborating with. Their servers are excellently optimized for both speed and dependability. We have utilized Rackspace for over ten clients, and overall, our experience ha .. Read more »s been outstanding with no significant issues. The only drawback we have encountered is that their support does not consistently meet expectations during times when it is most needed. |
