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MochaHost.com6.6
rating: 6.6, reviews: 10
Country: USAServers: USAPanels: cPanelWorking: 22 yearsTesting: 180 days |
MochaHost.com is a web hosting provider that also offers domain registration services. While their prices are competitive, they are not the best available in the market. One unique aspect of MochaHost is their lifetime discount guarantee for a three-year purchase, although this may not be as beneficial as other hosting providers that offer stable yearly renewal prices. They do provide a 30-day money-back guarantee, but customers should be aware that a percentage of the paid amount may be charged .. Read more » when canceling within this period.
One positive feature of MochaHost is their customer support, which is available through live chat. This can be helpful for troubleshooting and assistance. Another advantage is that transferring the website to another hosting provider is possible without encountering any problems.
However, there are several negative reviews regarding MochaHost's services. Some customers have experienced frequent downtime, which can be detrimental for businesses relying on consistent uptime. Additionally, there have been complaints about the lack of professionalism and unsatisfactory answers from their customer support team.
One concerning review highlights an issue with the Business on Linux tariff plan, where the website was suddenly blocked with limited options for resolution. This customer felt that this was a deliberate tactic to force them to upgrade to a more expensive plan in order to access their data.
Despite these negative reviews, there are a few positive aspects of MochaHost. Some customers have praised their technical support, citing prompt and readily available assistance. They also offer faster speeds compared to other providers and include an SSL certificate with each plan, which is typically an additional fee.
Overall, potential customers may want to consider MochaHost for their inexpensive hosting options, but they should be aware of the potential downsides such as frequent downtime and inconsistent customer support. It may be advisable to explore alternative hosting providers that offer more reliable uptime and better customer service.Plans and Pricing| Hosting | Panel | Sites | Bases | Disk | Price | | Soho | cPanel | 1 pcs | - | - | $3.18 | | Business | cPanel | - | - | - | $4.18 | | Soho Windows | Plesk | 1 pcs | - | - | $6.71 | | Mocha | cPanel | - | - | - | $8.01 | | Ultimate | cPanel | - | - | - | $14.34 |
| VDS/VPS | Panel | RAM | Cores | Disk | Price | | Ristretto4 | - | 1 Gb | 1 pcs | 40 Gb | $8.38 | | Perfetto1 | - | 3 Gb | 1 pcs | 60 Gb | $10.48 | | Perfetto2 | - | 4 Gb | 2 pcs | 80 Gb | $15.73 | | Perfetto3 | - | 6 Gb | 2 pcs | 100 Gb | $20.98 |
| Servers | CPU | RAM | Cores | Disk | Price | | Altura-3 | 2.4 GHz | 2 Gb | 1 pcs | 50 Gb | $19.95 | | Ankola-3 | 4.8 GHz | 4 Gb | 2 pcs | 100 Gb | $31.5 | | Barista-3 | 9.6 GHz | 6 Gb | 4 pcs | 200 Gb | $49.35 |
Reviews on MochaHost.comMochahost offers both domain registration and web hosting services together, even though it is not an ICANN accredited domain registrar. The price is competitive, but not the best available. Their lifetime discount guarantee for a three-year purchase .. Read more » does not make sense when other hosting providers offer stable yearly renewal prices. Additionally, although Mochahost provides a 30-day money-back guarantee, they actually charge a percentage of the paid amount when refunding customers who decide to cancel within this period. However, they do offer customer support through live chat, and transferring the website to another hosting provider is possible without any problems. Potential customers may consider giving it a try.In essence, this is the worst web hosting I have ever experienced. While their prices are low and affordable, the service itself is extremely poor. The servers consistently and frequently go down. I cannot recommend this service to anyone. MochaHost is an inexpensive hosting provider in the market, however, it is not recommended. They have lower uptime compared to other competitors and their starting plan offers very limited features. I was impressed by their website's performance .. Read more » and fast loading speed, especially considering the low monthly cost. However, their customer support is the biggest issue. Despite being available through phone, chat, or ticket at all times, they lack professionalism and struggled to provide satisfactory answers to basic questions.The Business on Linux tariff plan was chosen and used for 3 years. However, a year later, a message was received stating that the website had been blocked. The only options given were to either use a VPS or a dedicated server. There was no opportunit .. Read more »y for website optimization, as everything was blocked including the control panel, FTP, and database. It seemed like an ultimatum, with no response to emails and a deadline of 6 days. In just two days, the decision was made to deploy the sites on a different host, but the original hosting provider refused to allow the data to be transferred. This seemed like a deliberate trick to force customers to purchase a more expensive plan in order to retrieve their data. It is clear that the low prices offered were only a lure, and therefore, I strongly advise against using this hosting provider.I have been a customer of mochahost for a considerable period, during which I had a Windows VPS with them. Unfortunately, there have been frequent occurrences of downtime, which takes longer to resolve. As a result, I made the decision to transfer al .. Read more »l my clients' websites elsewhere. While their service is affordable and satisfactory, it may not be suitable for business purposes, especially if reliable uptime is essential. It would be advisable to seek an alternative hosting provider.MochaHost offers excellent technical support, with prompt and readily available assistance. Additionally, they provide a diverse selection of hosting plans, each accompanied by numerous complimentary features. Although I personally have no complaints .. Read more » about this provider, I have heard reports of declining service quality from some customers over time.MochaHost stands out from other servers by offering faster speeds, averaging around 200ms compared to the standard 500ms. Additionally, they include an SSL certificate with each plan, which most other providers charge an additional fee for.
When I i .. Read more »nitially set up my website with MochaHost, I opted for the starter plan due to its low price. However, as I gained experience, I realized that this plan lacks important features that other hosting companies offer at the same price. There are no backups or malware protection, and I am limited to only one domain.
In terms of reliability, I have experienced approximately 30 minutes of downtime each month. While this may not seem significant, it is crucial for a business website to be constantly available.
MochaHost offers customer support through 24/7 live chat, tickets, and phone. However, my experience with their live chat system was disappointing as it took them 10 minutes to answer each question.MochaHost provides reasonably good uptime and response times, although their customer service is not satisfactory. One positive aspect is that MochaHost offers various free features, such as SSL certificates, which other hosting providers typically c .. Read more »harge for. Nevertheless, their basic hosting plans are not impressive, and their customer service is slow in addressing tickets and providing satisfactory solutions. I cannot strongly recommend MochaHost's web hosting services; they are just sufficient for completing the necessary tasks.I tested out Mochahost's shared hosting plans and found their performance to be extremely poor. While their prices for shared hosting are affordable and suitable for beginners, I do not recommend it for serious business users. Despite their claims of providing unlimited traffic and space, I have a suspicion that they intentionally decrease the speed on FTP. When attempting to download archives through cpanel and FTP, I consistently notice that cpanel is significantly faste .. Read more »r. They offer advantageous features such as lifelong SSL, absence of server restarts, discounts on their services, a 180-day money-back guarantee, and enhanced server protection. One positive aspect is their automatic backups and comprehensive monitoring. They also offer mobile applications for managing accounts on both iOS and Android. However, their technical support quality is inconsistent and the performance of their mail server is subpar. |
