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masterhost.ru7.7
rating: 7.7, reviews: 72
Country: RussiaWorking: 25 years |
Masterhost.ru is a hosting company that has been in business for over 10 years. However, recent years have seen a decline in the quality of their services. Many customers have experienced frequent site unavailability, leading to dissatisfaction and a desire to switch to a different provider. One major issue with Masterhost.ru is their refund policy. If a customer decides to close their account, they will not receive a refund of their money. This has left many customers feeling frustrate .. Read more »d and trapped.
The registrar services provided by Masterhost.ru have also received negative reviews. Customers have reported difficulties in transferring domain names to other organizations. There have been instances where the domain was not available even after following the proper process and monitoring the site. It seems that the registrar intentionally deceived customers and may be engaging in unfair and unethical practices.
Despite these issues, some customers have had a satisfactory experience with Masterhost.ru. They report that their websites have only been disconnected a few times in a span of 5 years and that the support team is responsive and helpful. However, as their website expands, they find the prices offered by Masterhost.ru to be steep for their needs and are considering alternative solutions.
On the other hand, there are customers who have had extremely negative experiences with the hosting service provided by Masterhost.ru. They describe it as inferior and worse than many free hosting options. The control panel is deemed to be the worst encountered, requiring customers to contact technical support even for basic tasks like backups. They believe that the service is outdated and offers no hope for improvement.
Dependability is another concern raised by customers. The website frequently experiences downtime throughout the day, and the services are considered costly. While the overall technical support is satisfactory, there are instances of long wait times to receive responses to inquiries.
Customers have also mentioned issues with notifications regarding payment expiration. They receive daily notifications, but there is no mention of discontinuing the subscription.
Despite these drawbacks, some customers find value in using Masterhost.ru. They have been using the service for several years, hosting multiple sites, and are satisfied with the reliability and performance for their Russian audience. However, there are visibility and speed issues during specific hours, and they suspect their server neighbors to be responsible for spam and communication challenges.
In conclusion, Masterhost.ru is a hosting company with mixed reviews. While some customers have had satisfactory experiences and find the reliability and technical assistance commendable, others have faced issues with site unavailability, deceitful practices, and outdated services. It is advised to exercise caution and carefully consider whether it is necessary to engage with this organization.Reviews on masterhost.ruTrading of locked domains is taking place. The support acknowledges the issue, but has no intention of taking any action on it. Definitely the best hosting with excellent technical support! And considering that many three-letter providers are very fond of imposing services, it is also very attractive in terms of prices. I have been using this hosting for over 20 years and rec .. Read more »ently transferred dozens of websites and domains there, luckily the DNS hosting is also free! I look at the rankings and get the impression that they are all paid for because you should run away from some hosting providers in the top 10 without looking back.I have been using the services of this company for more than 7 years, and it is more than enough for my modest tasks. They have a convenient payment system and provide stable work. I highly recommend them! Good day! We have been hosted on the Masterhost.ru platform for several years. The tariffs are affordable and the technical support is fast and of high quality. I highly recommend their services, as the guys do a great job in providing what is needed .. Read more ».I have been a client of Masterhost for nearly 20 years now. I host dozens of websites for clients all over the world on their servers and I highly recommend them to all my clients due to their excellent speed. Masterhost provides a very convenient an .. Read more »d user-friendly interface for website administration, as well as an outstanding balance between price and quality. I also want to mention their availability of high-quality and fast support for technical, administrative, and financial issues.The convenient personal account, responsive support, and reasonable prices. I am satisfied with the service. I have been using this hosting service for over 10 years, and overall, it's just average. The price and functionality are mediocre, and there are much better options available that are cheaper, more user-friendly, and offer better service at a l .. Read more »ower cost. I have experienced a couple of instances where the servers were overloaded at this host, but I was too lazy to switch. However, I haven't considered their platform for new projects in a long time.I have been using this hosting for over 10 years. Everything is satisfactory. The support is prompt and easy to understand. I highly recommend it. Great hosting. Been using it for 10 years. No issues. Excellent hosting. Everything always works. Convenient interface. The technical support is absolutely wonderful - every time I've contacted them, they have helped me quickly. This is a rarity, and it is very pleasing and valuable. Thank you, Mas .. Read more »terhost!To be honest, everything is going well. The support is good, they have made backups multiple times and helped with website work. The team communicates in a friendly manner. The website's performance speed is normal and they are reliable. I will .. Read more »stay here.We have been using hosting services from MASTERCOST since 2007. No complaints. The staff is polite. They truly help us even at night when we have any issues. We highly recommend it. Everything is reliable. I have been using this hosting for over 8 years. I have never had any problems. Any questions I had, the support team would solve within 5 minutes. Everything always works, no glitches, I have never seen any. Keep up the good work, thank you for the .. Read more »high level of service!I have been using hosting services since 2010! Why for so long, when there have been a dozen new offers on the market during this time?
Well, because the main advantage of hosting is when you don't even think about it! When your website runs sm .. Read more »oothly, when you are notified in advance of any software modifications, when any questions are answered professionally and quickly. Which car would you prefer, one that is easy to fix or one that hardly ever breaks down? It's the same with hosting - why look for others when my website has been running almost non-stop for 15 years? I don't even count the few hours it took to move the site to different servers. That's why I recommend Masterhost to anyone who dreams of reliable operation for their websites and prompt, professional customer support.I have been using Masterhost's services for many years. Everything is perfectly clear, and their technical support is excellent. I have not experienced any outages. I highly recommend them. I have been using Masterhost services since 2012 and have no complaints. The website works fine. I highly recommend it! I have been collaborating with Masterhost for many years, happily hosting my websites there. If there were any disruptions, they were very brief. The team always accommodates my wishes and requests. I wish them good luck and continued growth despite .. Read more »challenging times.I would like to recommend everyone to use the services of this company, Masterhost. It is a great company in every sense! +5 I have been using it for 15 years, and for the most part everything is fine. There are some nuances, like that one time when everything stopped working, but I didn't switch to another hosting because of that. Since then, there haven't been .. Read more »any issues.I chose a provider in 2009, and since then I have been quite satisfied with Masterhost. It has been 13 years. In that time, I had one incident with a malicious virus that affected all my pages, but it was my own fault. I also had one corporate disput .. Read more »e, but it was brief and didn't cause any damage to me. Additionally, the provider clearly explained the situation to me. I have had to contact their technical support several times, even during non-business hours, and I always received help without being transferred to unavailable "specialists." There was one instance where I needed clarification on their tariffs, and once again, I received a quick and knowledgeable response without any attempts to sell me something I didn't need. Overall, it is a reputable company. I intend to continue hosting my pages here.I have been a customer of Masterhost company for 15 years. Excellent hosting! I highly recommend it to everyone! We have been working with the company LLC MASTERCOST for a long time. We really like it. The technical specialists respond quickly and help solve issues. It is a good hosting provider. It meets all the criteria that our company has for hosting. We al .. Read more »so purchased a domain from the company. It turned out to be very advantageous. We chose a tariff that suits us (very affordable) !!!!I have been using Masterhost services for over 5 years. I have email accounts in two domains and a website, and I have no complaints about the service or any downtime. The technical support is prompt and responsive, and the prices are reasonable. Ove .. Read more »rall, it's excellent.Great hosting, I have been using it for my projects for over 10+ years. Highly recommend, 10/10 ? I have been a client of Masterhost for over 15 years (since 2005). Overall, I am satisfied with their hosting services. There have been occasional temptations to switch to other providers, but I seem to have become attached to Masterhost. Their price .. Read more »s are average. It's possible that other providers have lower rates for virtual hosting, but I am happy with Masterhost's domain renewal prices for now. Their technical support has never let me down. There are times when the email doesn't work for a few hours a couple of times a year, but it's not critical for me. I really like the interface of their admin panel, I have gotten used to it and other personal accounts cause some confusion for me.Old, reliable, and trustworthy, like a hammer. I have been using it for over 15 years (check my domain on whois if you don't believe me). Many clients have been on this hosting service based on my recommendation, and there have never been any ma .. Read more »jor issues. However, in my opinion, it has become a bit expensive nowadays.I have been using their services consistently since 2008. I have only positive impressions - reliability, speed, user-friendly control panel, quick and efficient customer support, you can immediately feel the high qualifications of the staff. The onl .. Read more »y downside, in my opinion, is the pricing. Well, quality comes at a price. After all, as an individual, I am able to afford my platform ("just in case" I decide to get back into web design) even after winding down my commercial projects, and it has been several years already.Reliable hosting. I have been using their services for about 10 years. I am satisfied with their support. The rates are not the lowest, but there are no surprises. I am especially pleased with the domain renewal price. There have been no cases of web .. Read more »site unavailability in recent years. It is suitable for simple websites on WP or Joomla.I have been using Masterhost for about 15 years now. They provide assistance, consultation, and there are no problems. Even the small details are taken care of. The admin panel is convenient and user-friendly. I have been using hosting for over 12 years. Overall, everything is great - the price, speed, and reliability. However, the chat support is weak. It seems like the qualification is low, but the actual technical support is very good with knowledgeable .. Read more » specialists.We have been hosting a student forum on Masterhost for over 15 years. The forum, powered by Invision Board, may not be very large, but it has all the necessary features such as PHP and MySQL. Everything runs smoothly, and we have no complaints. :-) Great and reliable hosting with affordable prices and excellent value for money. The technical support team is always available and ready to assist in difficult times. I have been using Masterhost services for over 15 years. Everything is satisfactory. The customer support is good, and many issues can be resolved promptly. Downtimes are extremely rare. However, one downside is that promotions/discounts do not apply .. Read more » to legacy pricing plans.Our organization has been using their services since 2010. The hosting is excellent, with no complaints in terms of performance. The customer support is top-notch, always ready to answer any questions and resolve any issues that arise. We have had to .. Read more » restore our website several times, and the support team has always been quick to assist us.их надежностью и качеством обслуживания. Команда МастерХост всегда была готова помочь мне с любыми вопросами и проблемами, связанными с хостингом. Их техническая поддержка работает круглосуточно и всегда быстро отвечает на мои запросы. Я также оценив .. Read more »аю их конкурентные цены и различные планы хостинга, которые позволяют мне выбрать наиболее подходящий вариант для моих потребностей. Благодаря МастерХост я могу с уверенностью сказать, что мой сайт всегда доступен и работает без сбоев. Я настоятельно рекомендую МастерХост всем, кто ищет надежного провайдера хостинга.I have been using the services of Masterhost for over 15 years. When the idea of creating my own website came up, I decided to choose Masterhost because I had something to compare it with. At that time, I was hosting several websites with different h .. Read more »osting providers. In terms of speed, support, and ease of use of the control panel, Masterhost was far superior. Of course, there were ups and downs during these 15 years, as with any hosting provider, but what sets Masterhost apart is their undeniable willingness to always help their clients, no matter the task. Domain transfers, website migrations, software version upgrades, backup restorations, and website engine updates – all of these are done quickly and professionally. I would like to emphasize the professional work of their customer support team, who not only provide advice but also take action if intervention is needed or if you lack the skills to solve a problem. Continuous development of the website control panel, a wide range of tariff plans, and user convenience – that's how I see this hosting service provider. Highly recommended!On the advice of a friend, I decided to start a project with Masterhost. The guys were accommodating and gave me a trial period of 3 months while I work on the website. I have been working with them for a year, and during this time there have been minor accidents, but it was not that bad. Recently, it turned out that they are unable to protect their clients' data. The website has been down for three days alread .. Read more »y, they have disconnected their phones, ignore us, and refuse to provide backups for data transfer. They continue to charge a subscription fee for a non-functional website, and on top of that, they send emails demanding additional payment.Hoster shareholder conflict. The website has been down for over a day... although some websites have become operational after 7-8 hours. Until the issues with the data center migration are resolved, I do not recommend starting work with this hosting .. Read more »provider.The price-to-quality ratio is simply terrible. All the loud words like "professional hosting" and so on mean absolutely NOTHING. There are no reliability issues, uptime is 99.9%. But the speed is just horrible considering the prices. The co .. Read more »ntrol panel is clumsy and inconvenient, you have to scratch your head every time to figure out where to go, it's definitely not user-friendly. The support chat sometimes works, sometimes doesn't. You write a question there, then everything crashes and you have to start over. To find out how to contact support, you have to CALL them, seriously, in 2019!!! That's the "leading hosting provider" for you. I don't recommend it to anyone, I'm switching to a reliable VDS by the end of the year, which is cheaper than the regular hosting here.Our websites have been hosted on this hosting provider for the past 10 years. As our projects grew, we upgraded to the "server for ourselves" plan. After optimizing everything, we downgraded to the "server for three" plan. However .. Read more », a year later, it seems that the hosting provider realized they could make more money from us and started blocking certain databases without warning, citing high server load. They accompanied these actions with emails suggesting that we switch to a more expensive plan. It's a very strange practice to simply disable databases without any prior notice. Moreover, our website traffic has actually decreased over the past year, so either the hosting provider silently reduced our resource quota or they just became greedy.
As for the user interface, the personal account area is quite peculiar and not very user-friendly. We had to put in a lot of effort to optimize our expenses for various additional services. Contacting the technical support for serious issues can only be done through email, which is very inconvenient. The chat support is only useful for obtaining general information.On May 29, 2019, my client (see website) encountered a message on their screen stating that their domain was DISCONNECTED! Simultaneously, they received an email from "Masterhost" stating that their website had placed a critical load on the .. Read more » server, resulting in its disconnection. They were advised to either optimize the website or change their tariff plan. Eventually, the client simply upgraded to the next (naturally, more expensive!) tariff plan. However, for about an hour and a half, all visitors to the website (which is a commercial sports club!) saw a "black screen of death". Would you trust such a provider with your business? I certainly wouldn't.We have a Charity Fund that helps elderly people. We have been working with this hosting provider for over 15 years. We have been paying for an expensive plan that we don't really need. By chance, we registered a domain in the .ru zone through M .. Read more »asterhost. We paid 1058.00 rubles per year for it (which is more expensive than any other option). We also paid for an SSL certificate. And now, when we decided to switch from this hosting provider, they are making it difficult for us. They are not giving us access to our domain. I have already called them three times and each time they ask me, "Why do you need access? Do you want to change the NS?" Then they say they will send us the necessary information soon, but then there is silence. This has been going on since the 3rd of the month. By the way, our website has been down all this time, and the Fund is losing money because our only sources of funding are visits from search engines and donations made on the website. As everyone can understand, our rankings are also suffering. The domain registration expires on June 29, 2019, and they have already charged us for another year in advance. They didn't even give us a two-month notice before the expiration date. It's a very disappointing experience of collaboration. We have been paying them a substantial amount of money for 15 years, and this is how they show their gratitude.The technical support is good, but sometimes it slows down, and overall they are helpful and the prices are reasonable, especially for the first purchase. However, subsequent payments are above average. It is difficult to navigate the control panel, .. Read more »and there seems to be a constant issue with the SSL certificate.Based on our project experience, we strongly advise against using the "Basic Virtual Hosting Plans" offered by Masterhost company for websites. This is due to the introduced limitations on script operation, which occasionally result in temp .. Read more »orary blocking of the entire website. For instance, when multiple users are accessing the site simultaneously (and/or when it is being indexed by multiple search engine robots), it is possible to exceed the limit of using more than 2.5% of server resources, causing the entire site to be automatically blocked and returning a 503 error for several minutes. This problem is not observed with any other hosting providers.Once again, I am experiencing issues with Masterhost's services. I have been a customer for around 10 years and have been satisfied until recent years. The quality has consistently deteriorated, with frequent occurrences of site unavailability f .. Read more »or the past two years. Consequently, I have decided to switch to a different provider.If a customer decides to close their account, they will not receive a refund of their money. Let me explain how I ended up in this predicament. It is important to exercise caution. The registrar we dealt with was extremely disappointing. Initially, they refused to allow us to transfer the domain name to another organization, claiming that we could use it for free for a month and then purchase it on behalf of the intended organi .. Read more »zation. Despite following this process and monitoring the site, the domain was not available after a month. When we contacted their support service, they informed us that we needed to wait for it to be released to the market, which would take approximately a week. To be cautious, we checked the domain daily and discovered after four days that it had been registered to an individual. The support service then began providing contradictory information, mentioning that the sale deadline had passed by three hours and bringing up the market of second-hand dealers, which they hadn't mentioned before. It was evident that they had intentionally deceived us from the beginning when they indicated the transfer would take about a week. Furthermore, the domain name did not attract much interest. We got the impression that someone within the registrar's company was misusing the information or employees with access were buying the domain names themselves, knowing that others were interested in them. This registrar is extremely terrible and possibly engaging in unfair and unethical practices. We strongly advise against using their services.I have been employed by this company for over 5 years and have no major grievances. Throughout this period, my websites have only been disconnected around 5 times, which is not a significant occurrence considering the timeframe. They respond swiftly .. Read more »and offer assistance, overall everything is satisfactory. However, as our website has expanded, we require a dedicated server with administration. Unfortunately, the prices offered by .masterhost are steep for our level of requirement. Therefore, I will search for an alternative solution.I have come across the most inferior paid hosting service, which is even worse than many free hosting options. The control panel they provide is the worst I have ever encountered. For a basic backup, you are required to contact technical support. Eve .. Read more »n if they were once good, they are now extremely outdated and offer no hope for improvement.I have been using masterhost.ru for a long time, but I am not particularly satisfied and I am planning to migrate. It is quite expensive, or to be more precise, it is expensive, and I cannot agree with the experts' opinion on the user-friendline .. Read more »ss of the personal account interface. I believe that there is absolutely no intuitive clarity. I still find myself getting frustrated. Perhaps these problems are unique to me, but simple and clear menu item names, rather than a bunch of similar names like "Services," "Service Tree," "General Services," etc., are what make up the foundation of intuitive comfort.I don't have much confidence in the dependability of this hosting company as their website frequently experiences downtime for short periods throughout the day. Additionally, their services are quite costly. While their overall technical support .. Read more » is satisfactory, there are instances where I have to endure long wait times to receive responses to my inquiries.I receive notifications daily regarding the payment period's expiration, but the messages do not mention anything about discontinuing the subscription for these notifications. We have been using their services for approximately three years, utilizing multiple sites and their highest-priced plan for the "shared" server. Overall, we have no major complaints and intend to continue using it specifically for our Russi .. Read more »an audience. However, there are a few drawbacks that may not be significant to us currently but could potentially bother others.
Firstly, between 12:00 am to 1:00 am, there are visibility issues and problems with the email service. Additionally, the speed is considerably slow when accessing the server from other countries, especially the USA. Moreover, we suspect that our server neighbors are responsible for the spam we receive, which has caused our mail server to be flagged by filters and made it challenging to communicate with customers.
Nevertheless, the pricing is satisfactory, the reliability is commendable, and it performs well even with heavy content management systems. We have experienced no issues with up to 10,000 unique daily visitors, although we haven't tested it with higher traffic. The support provided is also excellent.Reliable hosting for an extended period. Sufficient technical assistance and guidance. Although costly, it is worth the investment. Exercise caution and carefully consider if it is necessary to engage with this organization. Their actions appear to be deceitful and aimed at extracting money from you. When I bought a second domain from them, they deducted the entire payment for bo .. Read more »th domains as payment for only the newly acquired one. Additionally, my inbox was flooded with spam emails threatening to shut down my first domain unless I paid more money. It is unknown when their demands will cease. The situation is extremely distressing.Masterhost extorts money
How Masterhost extorts money:
- You host your websites on the Masterhost platform (which incurs costs for website development)
- Then you run advertisements and further spend time and money
- After a while, Masterhost block .. Read more »s your platform under the pretext of viruses being present
- Masterhost employees offer you a paid service to clean your platform from viruses
- They charge 4200 rubles
- They claim to have resolved the issue
- Over time, all websites on the platform are blocked again, and the cycle continues.
Antivirus software finds no viruses, but you cannot convince the Masterhost support service with this information.We have been hosting websites on this hosting service since 2008 and have always had a positive experience. However, recently we encountered the following issue:
We registered a VPS for hosting an online store, with the M plan costing 2,000 rubles p .. Read more »er month. Unfortunately, we found ourselves running out of the allocated 40 GB within this plan.
To resolve this situation, we purchased another hosting service with the "Spacious" plan, which supposedly offers unlimited disk space and unlimited traffic.
Imagine our surprise when we discovered that the disk space on this plan is actually limited to 30 GB. Additionally, when the quota is exceeded, no additional disk space is automatically allocated, and one needs to request it through customer support.
After 6 days of correspondence with technical support, we received the response: "providing additional disk space is not possible, as unlimited plans are not intended for file storage." - THE END.
The support team did not offer a solution to the situation. It seems we will have to move our platforms to a more reasonable hosting service. Although, I must reiterate, we have never had any complaints about the quality of services provided by this company.Reliable hosting for many years. Adequate technical support and consultation. It may be a bit expensive, but it's worth it. Be careful and think carefully about whether you should deal with this organization. Their activities resemble fraudulent extortion of money! After I purchased a second domain from them, all the money (payment for two domains) is deducted as payment .. Read more »for one domain - the newly acquired one. At the same time, my mailbox is flooded with spam emails threatening to shut down the first domain - they demand more money! Only they know when they will be satisfied! Petty and despicable!When closing an account, money is not returned to the customer. I found myself in such a situation. Be cautious. The terrible registrar did not allow us to transfer the domain name to another organization. They said that we could just stop paying for it for a month and then buy it on behalf of the desired organization. We followed their advice, stopped paying f .. Read more »or a month, and started monitoring the website. It was not accessible, so we called the support service. They told us to wait until it goes up for sale, which would take about a week. Just to be safe, we monitored the domain name daily. After 4 days, we found out that it was registered to a private person. The support service immediately started giving us different information, claiming that the transfer period is now only 3 hours. They also started talking about domain name traders, which they hadn't mentioned before. It became clear that they deliberately misled us by initially saying the transfer period would take about a week. Moreover, the domain name was unlikely to be of interest to anyone. It seemed like the registrar either leaks information or their employees, who have access, buy the domain names themselves when they see there is interest. It is an extremely terrible registrar and possibly not trustworthy. I do not recommend using their services.This is the worst paid hosting I have ever seen (many free ones are much better). It has the worst admin panel out of all I have seen. To simply make a basic backup, you have to reach out to the support team. Even if it was decent at some point, it i .. Read more »s hopelessly outdated now.Every day, notifications about payment expiration are received. The email does not mention anything about canceling the subscription for these notifications. Hosting regularly dies, so I'm gradually moving websites from it to higher-quality ones.
Just stating the fact, today is Valentine's Day, February 14, 2013, 13:40, and 8 websites are not working. That's the gift to all the lovers. Love .. Read more » each other however you want with it.And once again, Masterhost is down... I have been using their services for nearly 10 years and had no complaints until the past couple of years. The constant crashes started happening, again and again. In the last two years, I've lost count of h .. Read more »ow many times my websites have been down. I will have to leave :(On October 10, 2012, all websites were unavailable from 05:00 to 12:00. As a result, they were dropped from Yandex indexing and their rankings dropped from TOR=3 to TOR=30. The reason for this was technical issues with masterhost. Today, on October 1 .. Read more »7, 2012, at 22:30, all my websites on two platforms are down again. This has been happening for 7 days now, with the host being down twice. The sites are inaccessible to both search engines and clients. I have been trying to reach them at their phone numbers 8(495)772-97-20 and 8(495)956-97-20, but no one is picking up the phone. They have apologized for the inconvenience. What happens next?I cannot speak to the reliability of this hosting service - the website frequently experiences downtime (for 2-3 minutes, 5-10 times a day).
The services are quite expensive.
Overall, the technical support is satisfactory, but sometimes it takes a lo .. Read more »ng time to receive responses to inquiries.The website is powered by ShopScript. We have been using Masterhost for about 7 or 8 years. With each passing year, it gets worse and worse. It lags and freezes in the morning, afternoon, and evening. It only runs smoothly at night or on weekend morn .. Read more »ings. They regularly push us to upgrade to a more expensive plan, citing increased traffic. However, the number of daily visitors to the site is approximately the same, around 1000-1300. In the past two months, the site has been down about 20 times, but only for a short duration, ranging from 1-2 minutes to occasionally 10 minutes. The customer support is unwilling to provide any helpful solutions for free. The email service frequently malfunctions. If one of the mailboxes becomes full, it becomes impossible to delete old emails, and they did not respond to any complaints. They try to force us to switch to a paid email service with payment based on storage usage, instead of the one included in our plan. I'm tired of them! I'm extremely concerned about finding a new hosting provider!I was on a hosting plan for a year. Everything was fine initially. But then the website started to crash frequently. The support team took a long time to respond, so I communicated with them through Twitter. I don't remember the exact tariff, bu .. Read more »t it was around 500 rubles per month (including a dedicated IP).
The last straw was when the website was down for a whole day and the support team didn't respond until I called them. It turned out that my website (which was the only one I had) had exceeded the disk limits due to a high number of requests, even though I only had 200 hosts per day. I agreed to switch to a more expensive tariff (CMS-Pro or something like that - 1000 rubles). They took two days to transfer the website. In the end, I couldn't wait and switched to VDS on a different host for the same 1000 rubles. Now I am satisfied. The website is faster, there is more HDD space, and I have more control over the settings.
It's just unfortunate that the website dropped significantly in search engine rankings.We have been using the service for about three years (several websites, the highest tariff plan for a "shared" server). There are no serious complaints, and we will continue to use it for Russia. However, there are some drawbacks (which are .. Read more » not critical for us at the moment, but may be important to someone else).
1. There are occasional visibility issues and the mail does not work from around 00:00 to 01:00.
2. The speed is quite slow from other countries (particularly from the USA) :(
3. Someone on the same server, probably, periodically sends spam, which has caused our mail server to be filtered, making communication with clients difficult.
Other than that, the prices are reasonable, the reliability is decent, and it works smoothly even with heavy CMS (up to 10,000 unique visitors per day without any problems; we haven't tried more). The support is excellent.I have been working with this company for over 5 years. I have no serious complaints. In all this time, my websites have been down maybe 5 times (which is not much for 5 years). They respond, help, overall - everything is good.
But now we have grown .. Read more » and need a dedicated server + administration. The prices at our current hosting provider are high. I will be looking for a new solution. |
