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Krystal.co.uk8.5
rating: 8.5, reviews: 13
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Krystal.co.uk is a renowned hosting provider based in the UK that offers affordable and fast hosting services, especially suitable for WordPress websites. It is a hidden gem in the hosting industry, prioritizing excellent customer support and reliability for a seamless website experience. One of the standout features of Krystal.co.uk is its dedicated support team, always available to provide quick and efficient assistance. Customers praise their fast response time and efficient resoluti .. Read more »on of issues, making them stand out from other hosting providers. The support team is committed to ensuring customer satisfaction and goes above and beyond to assist users.
Krystal.co.uk offers ONYX Managed WordPress hosting, which may be slightly more expensive but greatly improves the speed and quality of websites. Despite the higher cost, customers find it worth the investment due to the significant boost in website performance. Additionally, Krystal.co.uk contributes to charities by offering free plans to nonprofit organizations, showcasing their commitment to giving back to the community.
Customers appreciate the affordability and efficiency of Krystal.co.uk's hosting services. It is effortless to create WordPress websites, and even websites with extensive data experience consistent speed. The pricing is reasonable, providing great value for money. The staff and customer care team are exceptional, swiftly responding to and resolving any issues, further enhancing the overall hosting experience.
While Krystal.co.uk has received mostly positive reviews, there are some drawbacks mentioned by a few customers. Some users experienced issues with their registered domain, despite utilizing security measures. There were instances of domain attacks and frequent blocking, causing frustration. Additionally, some customers found the support system inadequate, with slow response times.
Despite these drawbacks, Krystal.co.uk remains highly regarded and trusted by its customers. They are known for their reliability, dependability, competitive pricing, excellent bandwidth, and minimal downtime. Their offering of a free plan for charitable purposes is a thoughtful gesture appreciated by business owners involved in charity work or running non-profit organizations. Krystal.co.uk has extensive experience in customer retention and aims to provide an exceptional service experience.
Overall, Krystal.co.uk is recommended for those who prioritize excellent customer support, reliability, and affordability in their hosting services. It may have some flaws, but the positives outweigh the negatives, making it a hosting service worthy of consideration.Plans and Pricing| Hosting | Panel | Sites | Bases | Disk | Price | | FREE Charity Hosting Amethyst | cPanel | 1 pcs | 20 pcs | 10 Gb | $0 | | Amethyst | cPanel | 1 pcs | - | 10 Gb | $6.32 | | Ruby | cPanel | - | - | - | $12.65 | | Sapphire | cPanel | - | - | 100 Gb | $44.29 | | Tanzanite | cPanel | - | - | - | $126.57 |
| VDS/VPS | Panel | RAM | Cores | Disk | Price | | Cloud K1 | - | 1 Gb | 1 pcs | 25 Gb | $15.18 | | Cloud K3 | - | 2 Gb | 1 pcs | 25 Gb | $20.24 | | Cloud K2 | - | 2 Gb | 1 pcs | 75 Gb | $34.92 | | Cloud K4 | - | 4 Gb | 2 pcs | 50 Gb | $44.04 | | Cloud K5 | - | 8 Gb | 4 pcs | 250 Gb | $138.22 |
| Servers | CPU | RAM | Cores | Disk | Price | | Dell Enterprise Grade Xeon E5 | - | 32 Gb | - | 1920 Gb | $316.44 |
Reviews on Krystal.co.ukI have been using Krystal.co.uk for a long time to cater to my clients in the UK. It is a renowned hosting provider that offers affordable and fast hosting services, especially suitable for WordPress websites. One of its standout features is its dedi .. Read more »cated support team, always available to provide quick and efficient assistance.
Their ONYX Managed WordPress hosting, although slightly more expensive, greatly improves the speed and quality of your website. While the price may concern some, it is worth noting that they also contribute to charities by offering free plans to nonprofit organizations.
All in all, Krystal.co.uk is a hidden gem in the hosting industry. If you prioritize excellent customer support and reliability, it is a hosting service that should be taken into consideration for a seamless website experience.I have been utilizing Krystal.co.UK for my client for the last 2 years and have never experienced any periods of inactivity. The loading speed is rapid and the pricing is reasonable. Their customer support is outstanding, as they are incredibly fast .. Read more »and efficient in addressing any problems their customers may have. I highly suggest their hosting services.I thoroughly enjoyed my experience with Krystal hosting providers, as they offer affordable and efficient hosting services. It is effortless to create WordPress websites, and even for websites with extensive data, the speed remains consistent. This h .. Read more »osting option provides great value for your money. Additionally, their staff and customer care team are exceptional, swiftly responding to and resolving any issues. Overall, Krystal is an incredibly useful hosting platform.This hosting service is efficient in terms of its speed, reliability, and affordability. However, there are significant flaws within this hosting company. I personally experienced issues with my registered domain, despite utilizing their security mea .. Read more »sures. My domain was targeted by attacks and was frequently blocked. Furthermore, even after following the necessary steps to unlock the domain, it remained locked for several days.
Additionally, the support system is inadequate and their response time is slow.
Overall, although the intermediate server functions well, there are significant drawbacks within the services provided.I greatly appreciated the assistance I received from Mathew, a member of their help-desk support team. It is noteworthy that their support team offers their services to customers free of charge. The fact that they regularly backup websites is the pri .. Read more »mary reason I have been using this hosting service since 2017, as it demonstrates their reliability. Additionally, my website loads much faster, which has resulted in improved rankings for my client's site on the first page of Google's search engine. I strongly recommend Krystal.uk as a hosting service for all WordPress users.I have been a customer of Krystal Hosting for several years now and have always received excellent customer service when needed. In the past, I have tried other hosting companies but none of them have been as responsive as Krystal in resolving any is .. Read more »sues I may have. I am grateful to the support team and want to express my appreciation for their great work.I enjoyed my experience with Krystal as they provide ONYX Managed WordPress hosting, although it may have some restrictions, it worked well for my specific needs. ONYX significantly improves the speed of the website you build and remains efficient ev .. Read more »en under heavy traffic. Although the pricing is a bit high, the quality justifies the cost, providing good value for money.Krystal, a hosting service provider based in the UK, is highly regarded and trusted by its customers due to its reliability and dependability. Additionally, their competitive pricing, along with excellent bandwidth and minimal downtime, further adds .. Read more »to their appeal. What sets them apart is their offering of a free plan specifically for charitable purposes, which is a thoughtful gesture for business owners involved in charity work or running non-profit organizations. When it comes to customer support, Krystal ensures that clients always interact with friendly and helpful individuals who assist them until their issues are resolved. Overall, they are an exceptional service provider with extensive experience in customer retention.Krystal is a hidden gem that was recommended to me by a colleague. Intrigued by their affordable pricing, I decided to try them out. To my surprise, their support and speed exceeded my expectations and surpassed many larger hosting providers. The sup .. Read more »port team is efficient and resolves issues promptly, which is impressive compared to other hosts. It seems that they have dedicated support teams for different groups of customers, as I often come across familiar names when my support tickets are answered.
I was so impressed with Krystal that I suggested a client of mine to move all of their business websites to their service. They were highly impressed with the service, especially the seamless cpanel migration. It has been 18 months since they made the switch, and they still love the service provided by Krystal.
Overall, Krystal is one of my top recommendations for hosting providers.I had high expectations for Krystal based on their positive reviews and recommendations I saw in forums I frequent. Unfortunately, my experience with them did not go well.
I opted for their AMETHYST plan, which I believed would provide more than eno .. Read more »ugh resources for my website.
However, when I attempted to set up a WordPress site, I discovered that there was no option for a temporary URL for testing before migrating DNS. The only choice was to use the hosts file for local testing, but their installer could not configure WordPress unless my domain name was already pointing to their server. Consequently, the only way to install WordPress was manually via FTP.
This initial encounter left a poor impression.
Since they offered free migration, I decided to test their migration abilities. Unfortunately, they failed at the first hurdle and only managed to set up a default WordPress installation. Therefore, I had to do it myself.
In terms of performance, there was a slight improvement. When I tested my site with GTMetrix, I noticed slightly better performance even without utilizing Cloudflare. By adjusting the settings and enabling Cloudflare, I was able to increase the score by a few percentages and reduce the load time by 3 seconds.
However, this is where the benefits ended. I encountered numerous problems on the WordPress backend, including Divi builder timeouts and 503 errors. Instead of diagnosing the issue myself, I decided to assess Krystal's technical support and troubleshooting capabilities.
Krystal's support team claimed that the issues were due to maxed-out resources and recommended upgrading to a plan with more resources. They insisted that this was a common problem with Divi.
However, I know this is not true because Divi runs smoothly on 128MB, and I have been using a maximum setting of 256MB without any issues on multiple Divi sites for the past year. The AMETHYST plan offers 384MB, which should be more than sufficient. Thus, it seemed like a ploy to get me to upgrade.
Nonetheless, I went through with the upgrade to the Topaz plan, which provides 768MB RAM. As expected, it made no difference, and I continued to experience the same problems.
Krystal continued to employ deceptive sales tactics and tried to push me toward further upgrades, claiming that my site still required more resources. I suspected they would have continued this approach until I had my own cluster of servers, so I decided to terminate my relationship with them.
Fortunately, I eventually identified the cause of the problem: the minify setting in W3TC. It was causing issues specifically on this server. Disabling this feature resolved the 503 errors and timeouts, eliminating the need for upgrades.
This experience reinforces the importance of choosing a hosting provider that is knowledgeable and proficient in WordPress, especially for those who may not have technical expertise.This company is highly commendable with excellent employees. The senior staff members are committed to ensuring customer satisfaction and are willing to go above and beyond. Although they have faced network attacks in the past resulting in some downt .. Read more »ime, one of the owners personally addressed the issue and provided assurance that steps would be taken to prevent such incidents in the future. The servers are efficient, although the pricing could be more competitive, considering the quality of service, it is still considered a worthwhile investment.Krystal is a webhosting company situated in "The Bunker," an ancient nuclear shelter in London. Although they offer reasonably priced shared server options, their server capabilities are not top-notch. The support team is satisfactory but t .. Read more »ends to respond slowly, and their reliability is questionable. I noticed frequent server outages and a high incidence of DDOS attacks targeting their servers.I was disappointed by my experience with Krystal. They lacked essential features, their speed was not impressive, and their support, particularly during the free migration process, was botched. While they are regarded as a decent hosting company, the .. Read more »ir pricing is too high for what they offer. |
