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ihc.ru8.1
rating: 8.1, reviews: 88
Country: RussiaPanels: cPanelWorking: 15 yearsTesting: 10 days |
IHC.ru is a hosting service that offers both virtual hosting and VDS options. One of the advantages of this hosting service is its speedy loading of website pages, making it satisfactory for users. However, there is a drawback to consider, which is the strict restriction on the database load. If this limit is surpassed, users are notified to upgrade to a more expensive plan, without any flexibility in the plans to accommodate such limits. Despite this drawback, many users have been work .. Read more »ing with IHC.ru for several years and have encountered very few major issues during their time with the hosting service. The technical support provided by IHC.ru is highly praised by users, considering it to be excellent. Furthermore, the hosting service is known to be inexpensive, making it an attractive choice for schoolchildren, students, and beginner web developers or administrators.
However, there are some cons to be aware of. The performance of the hosting service is unstable, frequently slowing down, especially during peak hours. The speed is not very good as well. Therefore, IHC.ru may be more suitable for test projects and websites rather than serious projects.
Despite these drawbacks, many users are satisfied with the hosting service provided by IHC.ru. They appreciate the affordable prices for domains and the quick response from tech support through LIVEChat. The pricing is considered to be very affordable, and there is even the opportunity to receive a significant discount using a specific code during registration.
Some users have encountered issues with the hosting service, such as receiving messages urging them to switch to a more expensive plan after paying for another year. The technical support initially responded promptly, but its quality deteriorated over time, leading users to question the motives of hosting companies that offer low prices only to push customers towards more expensive options.
Overall, IHC.ru is a hosting service that offers a mix of advantages and drawbacks. It provides satisfactory virtual hosting and has a reliable server that has been tested for many years. The technical support is praised for its excellence, and the pricing is considered to be affordable. However, users may experience occasional downtime, and there are limitations and restrictions that could affect the performance and functionality of websites.Reviews on ihc.ruExcellent budget VDS
100% uptime for 3 months (according to the free uptimerobot account)
Allows hosting DNS
Has daily snapshots - saved me once when the database crashed after a reboot and I didn't have my own backups
Free anti-DDoS protection
.. Read more »On the cheapest plan, the storage delivers 230-250 MB/s
The only thing missing is an API for statistics.Over the past 4 years of using ihc.ru, I have absolutely no complaints about their service. Here is my review:
I have been using IHC services since 2019. A friend recommended it to me. I was looking for something cheaper, but couldn't find any .. Read more »alternatives. I tried another service, but even though it initially seemed cheaper (before considering software license costs and additional charges for IP addresses), the quality was not up to par. Unlike the other service, with ihc.ru, I have the option to upgrade my tariff and increase hardware capabilities. Additionally, ihc.ru offers automatic image backup, which the other service did not. After experiencing a complete OS failure due to user error, I was amazed by how quickly I was able to restore my system (within 20 minutes) using the image backup feature on ihc.ru. I not only recommend ihc.ru to everyone, but I wouldn't trade it for any other service.
P.S.: I currently use three servers and plan to expand in the future.Great hosting service. I've been using it for over 7 years. There are almost no website downtimes. The speed is excellent. Previously, the technical support was not great, but today everything is good. As for the downsides, I would note that the .. Read more » payment for a dedicated IP is not included in the tariffs (+100 rubles/month). However, it is necessary to connect the free SSL. Not everyone pays attention to this and later they are disappointed because they couldn't save money. Overall, everything is good. I am happy to leave a positive review!I have been with this hosting for over 10 years. At first, there were just constant issues and I wrote terrible reviews everywhere. I thought they would kick me out because of it. But then everything got better and I completely forgot about it.
I ha .. Read more »d up to 20 websites, mostly on WordPress. I like that CMS can be installed with just a click. There were times when I accidentally deleted databases, but the support team quickly restored backups, usually within an hour.
Personally, I am satisfied with everything now. I would give it a 5 out of 5. I recommend it.Sites are being blocked for no reason, dragging us into complex internal rules - as a result, they have blocked 30 !!! client sites for 20 days in the New Year, and ultimately blocked access to files. They are trying to present some nonsense - they b .. Read more »ehave rudely and insolently! Unprofessionally, unethically, and even criminally - we are facing huge problems and essentially losing business!Virtual hosting is constantly unavailable. The last straw was the technical maintenance that lasted for more than 5 hours today, which they decided to carry out at 12 noon, during peak hours. Yes, yes, it was not a failure, not a DDoS attack, but pla .. Read more »nned maintenance))) There was an email about the maintenance, but it ended up in the spam folder. The email stated that the maximum downtime would be 30-60 minutes, which was not accurate. Why can't they perform such maintenance at night? Due to incompetence on the part of IHC, clients were lost and huge losses were incurred due to a half-day downtime.I have been using IHC as my host for about 5 years now. I have around 10+ websites on different CMS platforms with varying amounts of traffic. I have not encountered any issues at all. I also host my clients on IHC, so it's a good referral. I hi .. Read more »ghly recommend this hosting provider.Fast and sufficiently functional shared hosting. The technical support has recently impressed with their competence and responsiveness. When the website's traffic grew to the point where regular notifications about exceeding load limits were rec .. Read more »eived, the account was simply transferred to another, more powerful server without a tariff increase.
However, there are some drawbacks. The very rigid directory structure is a bit frustrating as it doesn't allow for file writing in the root directory of the account. This can be inconvenient when launching certain CMS platforms (such as Drupal 8/9 with Composer and OpenCart), although there are enough other capabilities to work with them without switching to a VPS/VDS.Hello,
Unfortunately, we regret to inform you that there has been a hardware failure in the disk subsystem of the server hosting your order p593047 (HDD/8), resulting in the permanent damage of all data (30.04.2021).
We have upgraded the disk subsys .. Read more »tem to a different storage type to prevent such situations in the future.
Further information regarding compensations will be provided.
We apologize for any inconvenience caused.We have been friends with this hosting provider for about 10 years. There have never been any complaints during all these years. The cost of their services is really affordable! We have about ten websites hosted on IHC, including some high-traffic ones. I would like to highlight the hosting's reliability and excellent uptime for our websites. The control panel allows us to choose our own IHC panel, which is not as user- .. Read more »friendly as popular panels, but it has all the necessary features. There is also the option to scan the entire account for viruses. The only downside is that we cannot schedule these scans. Overall, we are satisfied with the hosting as we haven't encountered any significant issues. The hosting handles overloads in a tolerant manner, sending notifications but not disabling the websites.The SSL certificate has been extended. However, the domain administrator was not informed about the need to reconfirm the domain rights. As a result, the certificate expired on Saturday. We have not received any verification emails and when we contac .. Read more »ted support, they told us to come back on Monday. They said they cannot help us and we need to wait for the processing of our application. They have no idea when it will be resolved. This is supposed to be a 24/7 support, but it has been extremely frustrating for me. This is the first time I have encountered such a situation and I am extremely unhappy about it!!!!!!!A fast processor, ample RAM, and a stable network are all meaningless when the read/write speed on the SSD is extremely low, dropping down to 30MB/s, which is insufficient for stable database operations. In the past 24 hours, my VPS, which cost just .. Read more »over 4000 rubles, experienced over 30 crashes of the MySQL server, and it turned out that the sole reason was the underperforming SSD. These sudden crashes are a disaster that happened after six months, and it would be very difficult to make backups at such a moment. Currently, the server is severely lagging, which was not the case before. I have actively used the services of various hosting providers, and there have been various incidents, ranging from network failures to account deletion after a disk failure, data loss, and prolonged investigations. Without unnecessary negativity, I give a fair assessment.I'll be brief. I really like the hosting service! The level 1 support is excellent (in some cases, the response was even more knowledgeable than level 2 support on other hosting platforms)!!!!!!!!!!!!!! I'm thrilled with their work! There i .. Read more »s always someone from the specialists available and they respond VERY quickly! Moreover, the quality of the response is very satisfying. Several times, they even provided a more comprehensive and detailed answer than I initially asked for.
Never has any issue been left unanswered/unresolved.
When I had to reach out to level 2 support, the responses were also very prompt and efficient!
Comparing it to other hosting services I've had to work with, it's simply incomparable! Even though some of those hosting platforms had higher ratings in certain tests, in my personal ranking, IHС is the top 1!
Out of my own initiative (not because of any client's request), I doubt I will ever switch to someone else.
I myself work in a customer support department, and I know how rare it is to receive kind words from clients. So, praising these knowledgeable guys and singing their well-deserved praises for their work is not embarrassing or wrong! They truly deserve only good things!
(I would give support a 5+, but that's not an option here :-) )We have been with the IHC company for five years now. Currently, we have over 170 websites hosted, and everything is running smoothly! Special praise goes to their support team. They are always prompt and professional, and they have practically helpe .. Read more »d us with urgent matters. We highly recommend their hosting services to our clients!I highly recommend this hosting service for hosting your websites to all my friends and acquaintances. Many of them have already followed my recommendation and switched to ihc.ru. It is a reliable hosting service with affordable prices. Thank you. I have been using the services of this provider for four years or more. Only this year, I had some problems with paying for the services, which were related to the fact that I live abroad and for some reason my Yandex.Money account was temporarily bl .. Read more »ocked. The technical support team actually acted quickly, but this time, even though I asked for help, they simply wrote that there are many payment options and besides that, they couldn't help me. However, previously, they always resolved any issues quickly and responded promptly. As for the services, I have around 8 registered websites and hosting for 10 websites, and everything works without any problems. I highly recommend them.I've been having a lot of problems lately. I switched to the VIP tariff, but it's been a complete nightmare. The servers frequently crash, and the backup copies that supposedly exist are either empty or only contain the current state of thi .. Read more »ngs. The online chat immediately redirects you to a ticket, but you won't get a response there. The VDS/VPS specified is only utilizing half of its maximum capacity under load. Draw your own conclusions.No backup was made, and the email with the requests for the past two years has been wiped out!!! When I contacted them about it, they responded with "it happens, there's nothing we can do now." This is extremely rude and unprofessional .. Read more », so think twice before using their services. The support team is terrible and incompetent, and in the end, they block you and refuse to provide any assistance.I have been a client of this hosting provider since 2011, ever since I left Best Hoster.
- The control panel is user-friendly and I have gotten used to it like it's my own. There are plenty of payment options available and the website's per .. Read more »formance is stable. Sometimes, however, the customer support could be better, but in all the time I've been using it, I've only encountered this issue a couple of times. They are mostly quick to respond and help resolve problems.
What's great is that these guys are constantly evolving and offering new options. The price-to-quality ratio is quite reasonable. I highly recommend this hosting provider to my clients first and foremost.I have been a customer of this hosting provider since 2013. These guys are always active and constantly upgrade both their hardware and add new features. By the way, they were among the first Russian hosting providers to offer support for QUIC and Br .. Read more »otli, so IHC clients were among the first to try out these innovations. Instead of using Apache + Nginx, they use LiteSpeed, which is a highly efficient web server with its own caching module. They also have a specially developed plugin for it called LiteSpeed Cache, which allows for handling high loads on heavily visited websites. After 5 years of cooperation, I can say that I have only positive emotions. I have only needed support a couple of times over the years, and it was not related to any issues with my website. I won't go into detail about all the advantages compared to other hosting providers, but I have tried several during these 5 years and haven't found anyone better, faster, or more reliable. I wish the guys at IHC continued success in their development and that they continue to impress us with their impeccable work and their commitment to improving their service.Great. Excellent service. The technical support is knowledgeable and responsive. They always respond quickly and helpfully. This is the best hosting service out of all the ones we've used. Additionally, the prices are much more advantageous than .. Read more » many others. In terms of price and the service received for that money, it is at the top of my list.The interface is extremely inconvenient. When registering a domain, you have to enter the same information multiple times. By sheer coincidence, I ended up using their services.
The customer support was rude and stopped responding altogether. I do no .. Read more »t recommend them.Great service. The technical support is competent and prompt. They always respond quickly and help. This is the best hosting service out of all that we have used, and the prices are much more advantageous than many others. Compared to our previous ho .. Read more »sts, it's like night and day! The organization of managing services and tariffs through the personal account is also very convenient. Therefore, I highly recommend it. Thank you for the quality work!The service is great with a responsive customer support team. In terms of price and value for money, it ranks high on my list. I have no complaints about the uptime, although there are occasional scheduled maintenance works every few months. These ar .. Read more »e carried out unnoticed as they occur overnight and last for only 20 minutes. Notifications are sent out several days in advance.
There have been instances where I had to reach out to the support team for issues not covered in the FAQ. The assistance provided was professional and prompt, and I am grateful for their help.While hosting has its advantages, there is a drawback to consider: there is a strict restriction on the database load. Once this limit is surpassed, a notification is sent, advising you to upgrade to a more expensive plan. Unfortunately, there is no .. Read more »flexibility in the plans to accommodate such limits. However, virtual hosting has proven satisfactory in other aspects, particularly the speedy loading of my website pages.I have used hosting before and it has been satisfactory, except for one issue - my domain's mailbox receives a significant amount of spam. It is quite frustrating to use this email for work. Unfortunately, this seems to be a common problem with .. Read more »all hosting companies. However, I must honestly admit that despite this drawback, I have been working with IHC.RU for nearly 5 years and have encountered very few major issues during this time.My project has a monthly traffic of around 500,000 (18-25 thousand per day). The CMS used is the resource-intensive Drupal 8 (database size - 1.2 GB), and it occupies 15 GB on disk. Previously, it was hosted in Germany on a dedicated server, and ther .. Read more »e were no complaints about the server. Despite the load, the CPU usage was only around 0.5-2%.
I started looking for something in Russia because, firstly, a physical server is more expensive than a VPS, and 90% of the server's power is not being utilized. Secondly, the main audience of the website is in Russia.
I chose a VDS plan based on KVM virtualization with SSD disks - SSD/12.
So, here are my initial impressions:
Well, I must say that the processor power is indeed as advertised in the configuration. The processor is hardly burdened, and even the backup process, which is conducted at night, only took up 15 GB. The CPU load is around 1-3% (the plan includes 6 X Intel Core Processor (Haswell, no TSX) at 2599.996 MHz).
The RAM usage is only 7% (the plan allows for 12 GB of available memory).
But what surprised me the most was the decrease in response time when opening pages (less than 200 ms). It seems that the initial settings were optimized for maximum performance. The settings are similar - PHP 7, opcache, etc. (for comparison, on the dedicated server, the response time was around 300-340 ms).
I am very pleased that I chose this hosting provider as the power suits my needs. The support team's response was very prompt - they answered and resolved my query within 12 minutes (I had a question about an OS patch).Terrible staff work! Zero support! After many trials and tribulations, we carefully selected this hosting service. And now, for a year and a half since switching to it, we have been living peacefully. It is a modern and reliable hosting provider. It is fast, stable, with virus checks, .. Read more » free backups, and an excellent selection of pricing plans. The cost is completely satisfactory. The support team is available round the clock to assist us.
It is worth noting the latest versions of PHP and other features, as well as pleasant innovations such as the QUIC internet protocol.
Keep up the good work.I got a VPS from this provider on the recommendation of my friends. I have no major complaints, if something doesn't work on the first try, they always escalate it to the second level of technical support and resolve it there. The prices are qui .. Read more »te reasonable, and I don't want to set up the server myself, so they set it up for free upon request. In short, they offer reasonable services at fair prices. I highly recommend them.I have been using this hosting for three years and have no complaints.
The virtual hosting works perfectly, and the technical support is fast (via chat, tickets, Telegram).
The uptime matches the stated claims.
The price is reasonable.
You can confid .. Read more »ently get a VPS, as they will quickly help you set it up and customize it to your needs.Great combination of price and quality, domain included, 10-day trial period. The website loading speed is good. User-friendly control panel. The customer support is not just good, but excellent. They respond within 10-20 minutes, even to the most ab .. Read more »surd questions, at any time.I am personally involved in website development, and when clients need a hosting recommendation, I always suggest ihc.ru. They have user-friendly menus, top-notch security measures, a wide range of functionalities, remote access to your website, and .. Read more »convenient features like payment reminders. The list of benefits for a website hosted with them is extensive: stable performance, rare and brief maintenance works, the latest versions of PHP and MySql, and fast and efficient customer support. It is a highly convenient and reasonably priced hosting solution.The company I work for has been using virtual servers with CentOS 6 (we have two of them) on this hosting for a couple of years. The websites are functioning properly and the ping is fast.
The admin panel is simple and user-friendly.
In case there .. Read more »are any questions, the response time is minimal, whether it's through email, chat, or phone call - it doesn't matter. Although questions rarely arise - the hosting simply works.
There have been one or two interruptions for maintenance, lasting about 20 minutes, but no more.
Back in the day, the hosting definitely caught our attention with its competitive pricing and extremely flexible tariffs that allow for easy adjustment of performance and disk space in both directions.
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Best regards,
Alexey.I have been using the services of ihc.ru for over 3 years now, and I have already paid for all the services until 2020. Throughout my time working with this company, I have only had positive experiences. The quality of the services provided at a reas .. Read more »onable cost, the level of accessibility, and the support and consultation I received when ordering and making changes to service packages have all been excellent.
Whenever I reach out to their support team, they respond quickly and provide additional materials to help with any questions I may have. They go above and beyond to assist me in solving any issues I encounter in the shortest possible time.
I am currently using the ihc control panel tariff, which is very simple and user-friendly. It includes only the essential functions, making it perfect for individuals who manage blogs and personal websites.
I would like to express my gratitude to the employees of ihc.ru and wish them continued success in their future endeavors. With respect, Eugene Gorbunov.Our website http://podmoskovnye.ru has been hosted on www.ihc.ru for about 10 years, if not longer. During this time, we have tried various hosting services, including HC.RU, Timeweb, and HostiMan. I can confidently say that IHC.ru has been the most .. Read more »enjoyable experience. Firstly, they have their own user-friendly control panel, which is perfect for beginners like me. Everything is easy to understand. For more advanced users, they offer cPanel and ISPmanager. Personally, I prefer working with cPanel. It is easy to configure everything according to the manual. If there is something not covered in the manual, their customer support is always available over the phone, unlike HostiMan, where we could only communicate via email. If an operator is unsure or unable to assist, they recommend submitting a question through the personal account, where it is usually resolved within 15-30 minutes. Occasionally, they do perform scheduled maintenance, but they always inform us in advance, sometimes even twice. Whenever I have questions or need assistance, I try to explain to them in simple terms, and they always understand and offer solutions. On the virtual hosting, they automatically backup our website every day (or every other day), which has saved us multiple times, as I often forget to do manual backups. I cannot recall any major downtime issues. Their uptime during peak hours is 100%. They schedule all technical maintenance work late at night, around 2-3 am, when there is minimal traffic. Currently, we are using the virtual hosting for four websites, and everything is running smoothly. Feel free to check them out. Wishing you all the best!After using it for a year, I have come to the following conclusion about this hosting service:
Pros:
- The technical support is excellent.
- It is inexpensive.
Cons:
- The performance is unstable, frequently slowing down, especially during peak hours .. Read more ».
- The speed is not very good.
Overall, this hosting service is suitable for test projects and websites. If you are a schoolchild, student, or beginner web developer or administrator, it is a good choice. Your site will function and you will have the opportunity to test a real server at a low cost, as I did. However, it is not suitable for serious projects.I have been using this hosting service for several years. I have transferred almost all of my websites there. In terms of reliability and quality, it is definitely one of the best in Russia. I highly recommend getting a tariff plan with the control p .. Read more »anel from ihc hosting. Their technical support responds quickly and genuinely provides assistance, especially if you have VIP hosting.I have been using hosting since 2011. When I started my blog, I didn't understand anything: how to choose based on what parameters, which plan to take, etc. Now I am very happy that I chose ihc. Even as a beginner, I was able to understand their .. Read more » plans and settings. I was able to do everything myself. In addition to the convenience of the control panel, I can also mention the good support. I only contacted them twice with questions, and they helped me without delay in their responses. The speed of my blog's performance satisfies me, and the pricing plans are also reasonable. I like the discounts when paying for a longer period. They always inform me in advance about any technical work and carry it out only at night. I am 100% satisfied with the hosting and have never considered changing it over all these years. It is comfortable for me to use.I consider the biggest advantage of this hosting to be their technical support. They respond quite quickly, pointing out the specific error that needs to be fixed. Moreover, everything is explained very clearly and literally. I recently had a problem .. Read more » with Mod-X websites, where the htaccess file would disappear. Interestingly, no antivirus detected any malicious software. I reached out to them, and within 10-15 minutes, they sent me a list of plugins that could be causing the issue. I removed all of them (which I didn't need anyway) and for the past two days, nothing has gone wrong.
As for the price, I can say it's average, but I gave them a rating of 5 because it's very beneficial to order for at least 3 months. Yes, it's the same everywhere, buying in bulk is cheaper, but the savings are quite noticeable here. Additionally, the interface itself is great. There's antivirus scanning, database checks, and automatic backups. Even if I make a mistake on my website, I can easily roll it back (automatic backups are made weekly). It's like the system restore feature in Windows. If I get a virus, I can restore the entire system to the last saved point, and my computer (in this case, the website) is as good as new. So overall, I give them a five-star rating. Well done! :)I plan to move my landing page to a new hosting service this week. The hosting is affordable and has a reliable server that has been tested for many years. I have multiple other websites on this hosting service that use different content management s .. Read more »ystems, and none of them have experienced any issues. Overall, I am very satisfied with ihc and have no complaints.I have been using ihc.ru hosting for several years. It is fast, reliable, and has highly qualified support. They always explain everything clearly and persuasively. I am very satisfied. All my websites are hosted on this platform! I'm very glad that I came to IHC at the right time. As the projects grew, there was a task to find a hosting provider that was optimal in terms of price and quality. I compared reviews, analyzed the performance and convenience, and finally settl .. Read more »ed on IHC, which turned out to be the best choice. They have a stable and high uptime (rare technical maintenance is carried out during the night and completely unnoticeable), a user-friendly control panel (it was like a breath of fresh air after my previous host), fast performance (websites really fly), and reasonable prices - all of these continue to please me for over 4 years now. I also want to mention the customer support separately. During my time using their hosting, different situations arose, but every time the guys from IHC promptly resolved all the nuances, for which I am very grateful to them.I have been using this hosting for almost 5 years now, and I have never had any issues during this time. The technical support team responds quickly, and they always notify in advance about any scheduled maintenance. The websites are always accessibl .. Read more »e, and the control panel is user-friendly. The prices are reasonable as well.Hello! I have been using a virtual private server (VPS) from IHC since July 2014. I am very satisfied with the quality of service, the support team's work, the stability, and, importantly, the price. When I first rented the server, I was initial .. Read more »ly confused about how everything worked. However, the support team provided guidance, assistance, and helped with the setup. Now, everything is functioning perfectly. In conclusion, I am extremely happy. Well done, and thank you very much for your existence!
Sincerely, Alexander MayorovI have been working with this hosting provider for 5 years, and I have never had any issues with my websites during this time. The technical support always responds quickly and efficiently, even to the most basic questions about website functionality .. Read more ». The control panel and personal account are constantly improving, with new features being added. Domain renewals are automated and the prices are reasonable. They always inform us in advance about any server maintenance. I am happy with their service and have no plans to switch.I probably changed hosting three times before finally switching to ihc.ru. The problem is that I often use the Simplacms engine and for some reason it doesn't work properly on all hosting platforms. On a certain forum, a guy suggested trying ihc .. Read more ».ru, and he was right. I also host websites on Diafan at ihc.ru. I compared it on three or four different top hosting platforms, but the tests showed that ihc.ru is the fastest for this engine. That's why I don't see any reason to switch anywhere else at all. I am COMPLETELY SATISFIED!I have been using this excellent hosting service for six years now and I am completely satisfied. The customer support team is responsive and truly helpful. Thank you!!! I am currently satisfied with the hosting service I am using. Although it has only been a short time, I have not encountered any issues and everything is running smoothly. The support service has not been necessary for me as the platform is user-frie .. Read more »ndly and provides video instructions for tasks like registration and settings. If this positive experience continues, I am considering upgrading my plan. Many thanks to IHC.ru for their excellent service.I have been using this hosting company for one year already. One major advantage is the affordable prices for domains, such as a domain in the .ru zone costing only 150 rubles per year (compared to 600 rubles at nic). When I need tech support, I reac .. Read more »h out through LIVEChat and the consultant responds within one or two minutes. The hosting price was great in 2012, and although the prices have remained the same, they have now imposed restrictions on hosting at certain rates, which seems greedy. Despite this, overall it is a good hosting service for the price, and I will have no problem extending it.This hosting service is exceptional and has never experienced any issues. Any planned downtimes are communicated beforehand, and their technical support is exceptional. Additionally, the pricing is very affordable, and if you use the code F7BTVQXMPH .. Read more »during registration, you can receive a significant discount.Although hosting is affordable and not considered bad, there is a concerning aspect to it. After I paid for another year, I started receiving messages urging me to switch to a more expensive plan due to increased load. The technical support initially .. Read more » responded promptly, but their service has deteriorated. It makes me question if many hosting companies attract customers with low prices, like my 530 rubles per year for 5 sites, only to later push them towards more expensive options. I will thoroughly evaluate the situation and likely switch to a different hosting provider.I am currently utilizing VDS and I am extremely content with it. The support team promptly resolves any issues, including those caused by my own errors. I have not come across a superior option. The website operates swiftly and remains highly stable, .. Read more » all for the price of 900 rubles.Drawback - it experiences occasional downtime every 3-5 months, but this is a common occurrence for any hosting service.
The prices are average when compared to the market.
One significant benefit is the highly convenient native control panel.
Overal .. Read more »l, the client section of their website is user-friendly.I used the services of several other companies before, and they worked fine, but for various reasons, I had to stop using their services. I mostly order VPS servers because one of my scripts requires a specific server.
I decided to take advantage of .. Read more » the trial period first! Honestly, I bothered the support team all day with various questions! I was amazed by their patience and quick responses! I have never seen anything like it before!
They helped me quickly and effectively solve all the issues and problems that arose! Thank you so much for that!
Now I am confident in the quality and reliability of their services. I will definitely order several servers for all my needs! Thanks again to the whole team and especially to the technical support team!I have been using ihc services for over five years (since 2011) and I am using their VPS hosting. The stability of their service is excellent, and they always inform in advance about any technical maintenance work. These maintenance works are rarely .. Read more »conducted, and this year there was only one instance for 1-3 minutes. Last year, there was one for an hour, as I checked in the emails specifically for this review.
Their pricing is quite affordable, even when converted to dollars. Right now, the cheapest VPS costs 3.7 dollars, but if you order it for a year in advance, it's only 3 dollars per month. Additionally, unlike many competitors, they provide the actual processor frequency, not just some "0.25 cores".
Their support team is always quick to respond, usually within a couple of minutes to 15-20 minutes, and they often help me with issues on my end.I have been a client of IHC for over a year and a half, since January 2015, when I switched from REG.ru. I also rent a VDS from the host 1stVDS, so I have something to compare it with. Currently, I am using VDS (SSD) and website hosting services from .. Read more » IHC, and I have also registered several domains through them. I am quite satisfied with the quality of their services and I highly recommend this host, although like any other company, they do have their drawbacks. Let me explain in more detail:
Pros:
Helpful. Before making my final decision, I emailed them with a few questions, and I received quick responses. I also requested a specific IP address when ordering my VDS, and they provided me with a list of available IP addresses to choose from. Several other hosts refused my request.
Excellent Tech Support. The support is truly top-notch! I have never had to wait long for a response, with an average wait time of about 20 minutes, and sometimes they respond within a few minutes. They always provide knowledgeable assistance. I am also pleased that they often help me resolve my own mistakes for free. This is especially important when it comes to VDS, as when you rent a VDS from any host, you are essentially your own boss. It is important for them to ensure that the server is always available without any issues, but they usually do not take responsibility for the operation of the operating system itself, as you have full root access. However, they have helped me solve problems with FTP, MySQL, scheduler configuration, and so on, even though other hosts would charge for an "Administration Package" or recommend hiring freelancers. They also provide efficient and quick assistance with website hosting.
Stability. In these 20 months, there has only been one minor issue at the data center, which they quickly resolved. Planned maintenance rarely occurs, and when it does, it is done quickly.
User-friendly Control Panel. The "look and feel" is important to me, so I always pay attention to how the host's website is designed and how easy it is to use. IHC has a very convenient control panel for managing services, and I especially like working with domains, as it is easy to add or modify information, such as verifying the website in webmaster tools or setting up email in familiar email service interfaces.
Trial Period. Both for VDS and website hosting, they offer trial periods, so you can always try it out without committing to anything.
Now for the cons:
Administration. Unlike 1stVDS, they do not offer paid support to help with complex and challenging tasks. You will have to turn to freelancers or skilled acquaintances for assistance.
Price. Since September 1st of this year, their prices have increased. So if it weren't for these two points, this host would be perfect! :)
Overall, I simply advise you to email them with any questions you have before ordering their services, and make your decision based on their responses. And, of course, take advantage of the trial period. In general, this host is very good. The website mentioned in the review is hosted with them. I am not posting an anonymous review, so I have written everything honestly, as it is.Good day. I want to tell you about this "awesome" hosting service. The story began with an email from the hosting support team complaining that there were hacking attempts from my IP address on other websites. This happened during the summe .. Read more »r when I went on vacation, so I didn't see the email for 5 days, but eventually I read it. I responded to them, asking them to delete the infected files on the server since I currently have no access to them. I received a response saying they don't deal with such matters, which makes me wonder why they are even there in the first place, but oh well. It got worse from there. I explained the situation to them, that I have no access to the files they mentioned because they are located so far away that only root access can reach them, and root access is restricted by IP address, so I can't access them because I'm on vacation! These unpleasant people from tech support replied that they can't help with anything and blocked my website and my entire prepaid order for 2 days. I contacted them again and they lifted the block. But it didn't end there, they gave me 24 hours to fix the problem and suggested I hire a freelancer, apparently they don't have competent specialists. In the end, I sent them ten emails explaining that I can't fix the problems because I can't, not because I don't want to. These "good" people, even a clever one (the head of support) got involved and blocked my order, blocked my account, and have no intention of refunding or compensating me. That's the kind of hosting service it is, I don't recommend it to anyone, for roughly the same price you can find many hosting services with good and reasonable technical support. I also forgot to mention that they already lifted the IP address block for me, but now they say it's not lifted and they can't lift it, apparently their specialists used to be better. By the way, I switched to first VDS, they are ready to transfer all the files from another hosting service for free and help with all the setup. Despite the harm they caused me, the support team still has the audacity to write to me, claiming they're doing me a favor by providing a backup of my files! I changed my hosting to FIRSTVDS, and my website is now lightning fast (I have complained many times about the slow website speed, and they always said it was due to the website scripts), same server parameters, lower price, great technical support! IHC should strive to be like them, but they still have a long way to go!!They only extort money. They don't return it back. I have been a client of ihc for several years and have always been somewhat satisfied with their services. However, after changing my tariff, not only did the price double, but most importantly, I lost access to ssh, which is essential for me. To res .. Read more »tore access, they suggest that I change my tariff to an even more expensive one or order another tariff that is the same as the current one and transfer all my files there. So not only do I have to pay for another year, which I have already paid for, but I will also have to spend my time on it.
I consider this behavior unacceptable.
I will be looking for a new hosting provider.In general, I liked the hosting except for some issues. I've been using it for about 3-4 years, I can't remember exactly, but throughout my usage, the same problem arose multiple times: I would create a test website and after playing around .. Read more » with it a bit, I would abandon the project. Eventually, people would exploit the vulnerabilities in the CMS and systematically inject their spam scripts, leading to the suspension of my website. I have no idea how they find out about my domains when I haven't shared them anywhere... For an average user, this may not be critical, but if you have a serious website hosted there and invest a lot of money in SEO, even 1-2 days of site deindexing can have an impact on your rankings, resulting in a financial loss, of course.
I reached out to the director about this issue and suggested revisiting their policy (perhaps it would be more logical to rename or delete the malicious files), but he never responded within a week. Did he become too arrogant? In general, if you are confident that you won't encounter such a situation and have a static IP from which you conduct all website-related work, I recommend this hosting. However, based on other users' feedback, it seems that I'm not the only one facing this problem; they probably have some security issues.My website was targeted by a DoS attack, but thanks to quick response, the attacker was identified and blocked from accessing the network. Thank you for your assistance. The website is unavailable! Great hosting, I recommend it to everyone. The support team is always helpful and will solve any issues you have. Previous hosting providers don't even come close in comparison. The prices are fair and match the services provided. Overall, I hig .. Read more »hly recommend it to everyone!You know, I've worked with different providers, and only ihc has earned my admiration and respect. Their technical support team is fantastic. I highly recommend them! They host websites with viruses, ransomware, browser blockers, and actively support them, ignoring complaints despite the criminal nature of their actions, even though they operate within the jurisdiction of the Russian Federation.
For instance, the .. Read more » website santerint.ru is hosted by them, and they appear to be accomplices in the extortion scheme.Colleagues, I have been working in advertising for over 10 years, and the website developer recommended the hosting provider "Internet Hosting Center." I switched hosting, and a nightmare began. The company's employees do whatever they .. Read more » want - if they want to, they block the website. Instead of having a dialogue, they write as if they are innocent, implying that as a customer, I am a fool who needs to read all their rules, etc. According to the terms of the open offer agreement, they have covered all possible customer claims. Colleagues - if you are used to receiving quality services, if you don't want to lose customers because of a terrible hosting provider, NEVER host your websites with "Internet Hosting Center." Not to mention that when the mailbox is full, emails simply stop working. It turns out that some company employee must be constantly at the computer, monitoring the technical support emails and reacting to mailbox overflow.
I had a situation where I contacted technical support, clarified how much we needed to pay for a year of service - the employee stated a specific amount. We paid that amount based on the invoice. However, the website was already blocked at that time! I forwarded a request to the accounting department to connect the website and sent a scan of the payment order. The accountant noticed that the amount we paid was not enough for a year of website operation. We needed to pay an additional 300 rubles. I thought, well, okay, I will pay it soon - they have already received most of the money anyway. A couple of days later, the website was disconnected again. It turned out that the accountant independently added a large amount to the website, resulting in a negative balance and the site being blocked. My brain couldn't understand the reasons for this, and I had a long correspondence with the accountant asking why. She stubbornly repeated that we went into the negatives. Well, in general, until I paid those 300 rubles, the website didn't work.
I wrote a complaint to the management - but no one reacted to it.
I am currently in a continuous war with this hosting provider while looking for another one. Don't trust them, they are difficult, inflexible, and do whatever they want. They have never heard of customer orientation.The hosting has become terrible, websites are down. This is not my first hosting. The hosting is good overall. However, there is one drawback - a lot of spam in the domain email. It is quite troublesome to use such email for work. This is a common issue with all hostings. That's all sincerely. Ho .. Read more »w can I write something negative when I have been working with IHC.RU for 4.5 years, soon to be 5 years in May? There have been no major misunderstandings during this time.This week I will transfer the landing page to this hosting provider. The cost is reasonable, and the server's performance has been proven over the years. I have several other websites on different CMS platforms that have been running smoothly. O .. Read more »verall, I have no complaints about ihc in my history.Unfortunately, websites on this hosting were constantly being hacked. Sometimes it happened 2-3 times a month. Sometimes all the websites on the account were affected at once. As a result, several websites ended up being flagged by filters. They refu .. Read more »se to acknowledge the problems and blame it all on the content management systems, even though even a website with pure HTML was infected.The downside is that it freezes every 3-5 months, but this is normal for any hosting service.
The prices are average market rates.
A significant advantage is the very convenient native admin panel.
Overall, the client-side of the website is very user .. Read more »-friendly.I have been staying here for 2 months, and it has been lagging for 3 days now. Every time I call, they say they will fix the issue within 30 minutes. But the problem still persists. The Hosting Center is terribly unreliable! In the span of a year, I had two websites crash on their platform. I also lost a domain because they failed to notify me of its expiration. The domain I purchased from them was never properly assigned to me; .. Read more » as soon as the first day of expiration passed, they didn't hesitate to take it away, even though they supposedly give a grace period of a month. They are absolutely awful and I despise their service. It's impossible to get any resolution from them no matter how many support tickets I submit or how many times I call them.I rented a VPS (I think it was the Earth plan) and couldn't last for three months without experiencing constant issues, slowdowns, and so on. Overall, I got the impression that the allocated resources were insufficient, causing the advertised be .. Read more »nefits of the plan to be greatly exaggerated. I also noticed that everything hangs at the same time every day - presumably because the "neighbors" are doing backups.I am currently enjoying the good hosting service, although I haven't been using it for long. Everything is going well, even excellent, and I haven't had to contact customer support yet. The registration process and settings are clear and th .. Read more »ere are informative videos available. If everything continues to be this great, I am considering upgrading to a different plan after a year. I want to express my gratitude to IHC.ru for their provided service.I have been using this hosting service for a year now. One major advantage is the affordable prices for domains, for example, a .ru domain costs 150 rubles per year (while it costs at least 600 rubles at nic.ru). I contact their technical support thr .. Read more »ough LIVEChat and a consultant responds within 1 or 2 minutes. The hosting price in 2012 was great and it seems that the prices have remained at the same level since then, but they have limited the hosting capacity on some plans (which is quite disappointing). Overall, it is a good hosting service for its price. I will definitely renew it.This hosting service is excellent and has never let me down. They always inform me in advance about any issues, and their technical support is outstanding. It is also very affordable, and if you use the code F7BTVQXMPH during registration, you can ge .. Read more »t a significant discount.The hosting is not bad and inexpensive, BUT! When I paid for another year, they immediately started complaining about the load and suggesting to switch to an expensive tariff. The tech support used to satisfy me, they responded quickly, but now it� .. Read more »39;s worse. I'm just curious, do many hosting companies lure customers with cheap tariffs (I pay 530 rubles per year for 5 websites) in order to later move them to an expensive one? I will keep an eye on it and probably change hosting.I am submitting a request to your technical support service for the third time this month with the same issue. Your system consistently blacklists the IP address of the Yandex search bot and returns an error for all requests.
In my previous email [# .. Read more »ISE-722874], when the problem occurred for the second time, I requested that you disable this security system as it cannot adequately filter the requests. I want this issue to be resolved once and for all.
I never thought I would have to write to you here, but it seems that you either did not hear or did not want to hear my previous warnings. I am diligently working to attract the "fast-robot" to my website, and you are consistently blocking search engine requests.
Due to the incompetence of IHC.ru hosting specialists, I have lost a lot of time and money, so I believe it is appropriate to respond to them in the same manner. Let's see how many people will want to work with you after this message. If the problem occurs for the fourth time, I will cease all work with you and transfer all the friends I have referred to you to another company.
To avoid any suspicions that I am a disguised Cossack from a competing firm, here are all my details:
Account number on IHC.ru: a58567
Support ticket numbers:
[#LON-198946] - communication with specialist Alexander Koval
[#ISE-722874] - communication with specialist Andrey Bratanchuk
[#ISE-722874] - still no response
Official response from Yandex Support. I contacted them when the problem occurred for the first time and had doubts about the root cause of the issue, so there is no point in writing to them for the second and third time.
Hello, Evgeny!
From 22.01.13 to 25.01.13, our robot (77.88.26.26) experienced difficulties connecting to your website because the indexing robot's access was blocked by your hosting. Currently, there are no issues, and the robot is able to crawl your site normally.
Sincerely,
Platon Shchukin
Yandex Support
Total duration of using IHC.ru hosting: approximately 8 months.IHC.RU, as a VPS hosting, is simply a piece of crap. I bought it half a year ago, and these damn idiots managed to completely ruin my website, which I had been working on for 3 years. And who is going to compensate for that? It's time to shut do .. Read more »wn this hosting for providing poor quality services and causing real harm. I couldn't even restore the website, and the backups they provided turned out to be useless. Well, it's all in the hands of fate now.The hosting is not bad, but there is one problem - a strict limit on the database load. Once it is exceeded, notifications about the exceeded limit and offers to upgrade to a higher tariff start pouring in. The next tariff is three times more expensi .. Read more »ve, which I consider a drawback as there is no flexible approach to these limits in the tariffs. However, the virtual hosting is good, especially the speed of website page loading, which is pleasing.The email service on this hosting is terrible. It takes about 5 minutes for a single message to be sent, and even then, there is no guarantee that it will be sent successfully on the first try. We are extremely dissatisfied and will be switching to a .. Read more » different hosting provider.Used it for 1 year, leaving and drawing a conclusion:
Pros:
- Awesome technical support;
- Inexpensive.
Cons:
- Unstable performance (can lag several times a week and almost always during peak hours);
- Not very fast.
Suitable for testing projects an .. Read more »d websites!
If you are a school student/college student/beginner web developer or administrator - go for it, you won't go wrong, you will work and test on a live server for a small amount of money (just like I did). BUT it is not suitable for serious matters!The support is absolutely inadequate. When asked "how to do it?", they reply "in your personal account". When making a payment for a year, they deducted money for a month. It turns out to be more expensive to pay monthly, and when .. Read more » I asked why they did it that way, they said it was according to my settings, but I never made any settings regarding this issue. Especially since I paid for the first year in the same way. When I asked them to correct this mistake, they replied that it was my mistake. I had to leave them.I am currently using VDS (Virtual Dedicated Server) and I am satisfied with it. The support team promptly fixes any issues, including those caused by my mistakes. I haven't seen any better option yet. The website works fast, stable, and it' .. Read more »s affordable (900 rubles).If you're reading this message, you're lucky! Because you'll save money, time, and nerves!
ihc is one of the worst hosting providers! IT'S HORRIBLE HOSTING!
Why? Here's the answer:
There is no support in Ukraine (I can spea .. Read more »k for the facts, I don't know about Russia). The Kiev phone number doesn't work (I tried calling for 3 months, about 30 times a week) and I only got through once, unfortunately, on my first attempt to connect!
The support staff is simply RUDE (it's not profanity, there are no other words to describe it):
I asked for help to understand their system and they replied, "Figure it out yourself, we are NOT OBLIGATED to fulfill every request of yours" - I was shocked by this response.
They respond inadequately and poorly, for example, when I asked, "How to change the tariff plan?", I received the answer, "In the control panel."
In conclusion: I DO NOT RECOMMEND and it's not even worth falling for the low price, because IT'S NOT WORTH IT. |
