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ChemiCloud.com8.2
rating: 8.2, reviews: 9
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ChemiCloud.com is a web hosting service that has had a mixed track record according to customer reviews. While some customers have had positive experiences with their services, others have encountered significant issues. One major concern raised by customers is the server downtime that lasted for over four consecutive days. During this time, there was a lack of communication and updates from ChemiCloud, which left customers feeling frustrated and uninformed. Additionally, customers note .. Read more »d that the servers were noticeably sluggish, which further hindered the performance of their websites.
Despite these issues, ChemiCloud did eventually resolve the problems and offered generous compensation to affected customers. However, some customers expressed their desire for a faster resolution, ideally within five days.
Customer support experiences vary among users. While some have had positive encounters with support agents who demonstrated broad knowledge and helpfulness, others have found the support unclear and have received incorrect information on separate occasions. Customers suggested that ChemiCloud could improve their support by providing more detailed instructions and video tutorials to assist customers in resolving issues independently.
On the positive side, customers praised ChemiCloud's exceptional performance, with fast speeds and impressive uptime. The customer support team was commended for their timely and knowledgeable assistance. However, some customers mentioned that the pricing plans offered by ChemiCloud may be slightly higher compared to other providers.
Despite the mixed reviews, some customers have had a satisfactory experience with ChemiCloud. They found the platform to be dependable, secure, and speedy, with excellent customer support. The pricing was deemed reasonable considering the value provided. Some customers also highlighted ChemiCloud's troubleshooting efforts, which exceeded expectations and resolved issues promptly.
In comparison to other managed WordPress hosting services, ChemiCloud was found to have more customer reviews and was more affordable, leading some customers to choose them as their hosting provider. The efficient and user-friendly backend system, along with helpful sales and technical support, were standout features mentioned by customers.
The use of NVMe storage and LiteSpeed was praised by customers for their impact on speed, performance, and dependability. However, one customer expressed dissatisfaction, as their website's speed did not improve as promised, even after switching to cloud hosting, which incurred additional costs.
Overall, ChemiCloud.com is a hosting service that has received both positive and negative feedback from customers. While some have had satisfactory experiences with their performance, support, and pricing, others have encountered issues with server downtime, sluggishness, and unclear support. It is recommended to carefully consider these reviews before choosing ChemiCloud as a hosting provider.Plans and Pricing| Hosting | Panel | Sites | Bases | Disk | Price | | Starter | cPanel | 1 pcs | - | 20 Gb | $13.95 | | Pro | cPanel | - | - | 30 Gb | $18.95 | | Turbo | cPanel | - | - | 40 Gb | $22.95 |
| VDS/VPS | Panel | RAM | Cores | Disk | Price | | Cloud 11 | - | 4 Gb | 2 pcs | 80 Gb | $54.95 |
| Servers | CPU | RAM | Cores | Disk | Price | | Cloud 11 | 2.2 GHz | 4 Gb | 2 pcs | 80 Gb | $54.95 | | Cloud 2 | 2.2 GHz | 8 Gb | 4 pcs | 160 Gb | $87.95 | | Cloud 3 | 2.2 GHz | 16 Gb | 6 pcs | 320 Gb | $153.95 |
Reviews on ChemiCloud.comChemicloud's services started off as acceptable but gradually worsened. The server faced over four consecutive days of downtime, with no updates or estimated time for recovery, suggesting a lack of concern or communication with customers. Moreov .. Read more »er, the servers were noticeably sluggish. Eventually, they did fix the problem and offered generous compensation. However, a faster resolution, preferably within five days, would have been more preferable.In my personal encounters with customer support, both through chat and phone, my experiences have been a mix of positive and confusing. There have been instances where the support was excellent, but there were also times when it was unclear. For exam .. Read more »ple, I was given incorrect information by three different agents on separate occasions, stating that I needed to manually transfer my website from a local server. However, I later discovered that this was not true and successfully completed the migration using a plugin thanks to a helpful YouTube tutorial. This tutorial prevented me from getting stuck in an endless loop.
Nevertheless, I do want to acknowledge that some of the support agents I dealt with were exceptionally helpful and showed a broad knowledge base. On the other hand, I believe that chemicloud's support could be greatly improved by providing more detailed and easy-to-follow instructions, including video tutorials. This would make it much easier for customers like myself to navigate and effectively resolve issues.I recently had the chance to check out chemicloud.com and I have to say, it's a remarkable hosting service. Their performance is exceptional, with incredibly fast speeds and impressive uptime. The customer support team is excellent, offering tim .. Read more »ely and knowledgeable help. However, it's worth mentioning that their pricing plans may be slightly higher compared to other providers. Nevertheless, if you value reliable performance and excellent customer support for your website hosting, chemicloud.com is definitely worth considering.I have been using ChemiCloud for more than a year and have encountered no problems with my account. I can confidently affirm that it is a dependable, secure, and speedy web hosting platform. The customer support is excellent, as they have assisted me .. Read more » with any issues I have faced. They offer a wide range of plans with extremely useful features. Although the speed is slightly slow, it is not intolerable, and the price is fantastic considering the quality of service provided. Currently, I am satisfied with the speed of my website. I highly recommend ChemiCloud to everyone!The prices they offer are very reasonable considering the value you receive. Their customer support is outstanding. I faced a major problem while trying to upload files to my WordPress site, but their troubleshooting efforts surpassed my highest expe .. Read more »ctations. They provided regular updates on the progress and resolved the issue even earlier than promised. I was extremely satisfied with their service and would enthusiastically endorse them to others.My freelance client and I are currently in the process of selecting a reliable, fast, and affordable managed WordPress hosting service. Initially, we had considered WPEngine, Bluehost, and Kinsta. However, we recently discovered Chemicloud, which not .. Read more » only has more customer reviews but is also more affordable compared to the hosting services on our list.
After evaluating Chemicloud, we decided to choose them as our hosting provider. We were impressed with their friendly live chat sales support. We opted for their managed WordPress starter plan and were pleasantly surprised by their efficient and user-friendly backend system, which is mostly automated. With just one click, we were able to install WordPress for both Live and Staging environments. Additionally, they offer SFTP accounts, which are beneficial for development purposes when customizing or editing codes on a WordPress site that cannot be accessed through the WordPress backend without cPanel.
Another standout feature is Chemicloud's Technical live chat support, which appears to be available 24/7, accommodating different time zones. Furthermore, their hosting plan pricing is very affordable. In conclusion, I highly recommend their services as they have been exceptional.A few months ago, I had my initial encounter with Chemicloud while I was enhancing a website that was hosted on their platform. Their shared hosting packages come with NVMe storage as a standard feature, and this is not just a marketing strategy, it .. Read more »is genuinely NVMe. Additionally, they make use of LiteSpeed, which is a significant advantage. It works exceptionally well with LS Cache on WordPress. I strongly endorse them for their speed, performance, and dependability.I contacted Chemicloud after noticing their advertisement for web hosting. They offer competitive pricing with generous plans. Although the speed and overall quality were acceptable, they met my satisfaction. The servers are dependable, as I have rar .. Read more »ely experienced any period of inactivity, and the customer support is efficient and quick. Overall, it is a decent choice for web hosting that fulfills many essential requirements.To be honest, I am dissatisfied with the host. Despite initially giving them a chance and trusting their promises, I cannot continue using their services. They assured me that my website's speed would improve with their hosting, but it never act .. Read more »ually became faster. Furthermore, their suggestion to switch to cloud hosting proved to be costly without significant improvements. |
